With over 40 years of experience in municipal government—spanning large metropolitan areas to small towns, I have seen firsthand how governance structures influence the delivery of public goods and services. While the fundamental principles of municipal governance remain consistent, the approach to service delivery varies significantly based on a community’s size, resources, and local engagement.

I’ve been thinking a lot about the evolution of the Parking Industry now that I can look back from the outside in.

Like most everyone else in the industry, I entered the Parking world organically with no formal parking training or education. My education is mostly math, science, and finance and over 20 years ago, I was offered the opportunity to create a new Parking Authority ‘department’ at the City of Norwalk, CT.